PRICES
ACCOMMODATION
ROOMS
OF130 AT 180€ PER NIGHT WITH BREAKFAST.
STUDIOS
FROM 130 TO 200€ PER NIGHT
The prices relating to the reservation of services (accommodation & options) are indicated on the site and confirmed when booking.
The tourist tax (not included) must be paid directly on site at the establishment.
Unless otherwise stated on the site, additional services (breakfast, access to the Spa, massage, etc.) are not included in the price and are displayed separately.
The best price will always be “live".
We automatically apply a surcharge to reservations via OTAs (booking.com, Expedia, Hotel.com, Airbnb, etc.).
WHAT’S CHANGING
• The rooms havebreakfastincluded.
• The rooms are smaller [+-20m²]
• The lodgings have breakfastoption.
• The lodgings are larger. [± 30m²]
• The cottages all have a kitchen and a terrace.
• Gîtes have an ever longer minimum stay.
General Terms and Conditions
TERMS OF SALES
1 OBJECT
These general conditions of sale define the rights and obligations of the parties when booking services offered by the establishment LA BASTIDE DU VIEUX CHÊNE, SAS BVC. They apply to all reservations made directly and via the establishment's website, for the entire duration of the services being put online. The establishment reserves the right to supplement or modify these conditions at any time by publishing a new version on the website which will apply automatically as soon as it is put online. The applicable general conditions of sale are those in force on the date of reservation.
2 CONCLUSION OF THE ONLINE CONTRACT
LE CLIENT makes his reservation via the dematerialized order form accessible online. An email acknowledging receipt is sent to the CUSTOMER. It summarizes the contract offer, the services reserved, the prices, the total amount of the order, the conditions of sale relating to the selected rate, accepted by the customer, the date of reservation made._22200000-0000-0000-0000- 000000000222_ The reservation is deemed to have been made upon confirmation of the reservation and upon payment of the deposit.
3 PRICE
The prices relating to the reservation of services (accommodation and options) are indicated on the site and confirmed when booking. The prices indicated are per accommodation for the number of people and the date selected. Prices are confirmed to the CUSTOMER in the amount including tax, in the commercial currency of the establishment and are only valid for the period indicated on the site. The tourist tax (not included) must be paid directly on site at the establishment. Unless otherwise stated on the site, additional services (breakfast, access to the Spa, etc.) are not included in the price and are displayed separately.
4 PAYMENT
▪︎ ADCOMPTE At the time of booking, the CLIENT pays a deposit of 100% of the amount of their stay including the price of accommodation, taxes, and any other additional services selected by the CUSTOMER. ▪︎ SALE The balance of the rental and any options is paid on site, at the ESTABLISHMENT, at the end of the stay. In the event of a no show (reservation not canceled – Customer not present) the credit card will be debited, as a lump sum compensation, for the amount of the stay. The Customer, through his reservation, expressly authorizes the establishment to pay the fixed compensation.
5 CANCELLATION OR MODIFICATION BY THE CUSTOMER
▪︎ CANCELLATION Any partial or total cancellation, any modification must be the subject of a request by email addressed to info@dodoetc.com. In the event of an interruption of the stay, the entire agreed price will be collected. CANCELLATION AND/OR MODIFICATION FEES • between 7 and 0 days before: 100% of the amount of the stay • between 30 and 8 days before: 30% of the amount of the stay
6 STAY AT THE ESTABLISHMENT
• Check-in (arrival) between 4 p.m. and 8 p.m. • Strict check-out before 11 a.m. • French breakfast is served only in the Annex, from 8:30 a.m. and until 10 a.m. • The establishment LA BASTIDE DU VIEUX CHÊNE offers free WIFI access. The Client undertakes not to use its computer resources for the purposes of reproduction, representation, provision or communication to the public of any property protected by copyright or related rights without the authorization of the holders. of these rights or in violation of their rights.
7 EXCLUSIONS OF LIABILITY
The photographs on the website are not contractual. Even if the establishment seeks to ensure that the photographs, graphic representations and texts reproduced to illustrate the establishment give as accurate an overview as possible of the accommodation services offered, variations may occur. , in particular due to a change of furniture or possible renovations. The establishment will not be held responsible for the non-execution or poor execution of the reservation in the event of force majeure, due to the third party, due to the Customer, in particular the unavailability of the internet network, inability to access the website, external intrusion, computer viruses.
8 CLAIMS
Complaints relating to non-performance or poor performance must, under penalty of foreclosure, be brought to the attention of the establishment LA BASTIDE DU VIEUX CHÊNE in writing within the eight days after the date of departure from the establishment directly from the establishment. For any complaints relating to a reservation, please send an e-mail to contact@bastide-vieux-chene.com.
9 RESPECT FOR PRIVACY
The Customer is informed on each of the personal data collection forms of the mandatory or optional nature of the responses by the presence of an asterisk. The information processed is intended for the establishment LA BASTIDE DU VIEUX CHÊNE and its partners (in particular the online payment provider). As part of pre-contractual measures with a view to the reservation or the execution of the reservation contract, the establishment and its partners may, each as far as it is concerned, be recipients of identity data, life data personal and professional life, economic and financial information for purposes including reservations and complaints management. In accordance with the Data Protection Act of January 6, 1978, he also has a right of opposition for legitimate reasons, a right to question, access and rectify data concerning him by writing to_11100000-0000- 0000-0000-000000000111_contact@bastide-vieux-chene.com. The establishment BASTIDE VIEUX CHÊNE is particularly likely to send its Customers some one-off offers by email._11100000-0000-0000- 0000-000000000111_ The customer's personal information is not sold, exchanged, transferred, or given to a third party without their consent.
10 CONVENTION OF EVIDENCE
Entering the required banking information, as well as acceptance of these general conditions and the voucher or reservation request, constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. The computerized records kept in the establishment's computer systems are kept under reasonable security conditions and considered as proof of communications, orders and payments between the parties. The Customer is informed that his IP address may be recorded at the time of booking.
11 DISPUTE SETTLEMENT
The contract and general conditions of sale are governed by French law. In the event of a dispute relating to these general conditions of sale or the execution of the contract, the Customer will contact the establishment LA BASTIDE DU VIEUX CHÊNE. In the event of a dispute not resolved amicably within 30 days from the referral to Customer Service, the Court of Romans will have sole jurisdiction. It is specified that the documents forming the contractual commitments between the parties are, in decreasing order of priority, the voucher or the reservation request (including the special conditions of the reserved rate) and these general conditions. In the event of a contradiction between the reservation voucher and the general conditions, the provisions appearing on the reservation voucher will be the only ones applicable to the obligation in question.
12 SECURITY
For obvious security reasons, only people staying at the establishment are authorized to enter the property and use the common areas and the swimming pool.