FREQUENTLY ASKED QUESTIONS

THE BASTIDE OF THE OLD OAK

CHEMIN DES GRANDS CHÊNES 26110 CONDORCET

Arrive at the establishment:

The streets of Condorcet are on Google, on Waze but on car GPS. So, you will not find the Chemin des Grands Chênes.

CAR

Entering the village of Condorcet (coming from South Nyons) , on the left , the Chemin des Grands Chênes is indicated.

The car park is 200 meters away.

STATION

_Valence TGV • 89 km • 1h30

_Montélimar • 39.5 km • 0h43

_Avignon TGV • 80 km • 1h20

_Orange • 51.9 km • 0h54

BUS

Montélimar (SNCF TER, TGV station) - Nyons Line 71 • 1h21

https://webzine.one/france/auvergne-rhone-alpes/transports/bus-cars/ligne-71-montelimar-nyons/

TAXIS

• Agnello Taxi: 04 75 26 46 76

• Taxi From Val D'eygues: 06 79 24 76 27

• Sanchez Frédéric: 04 75 26 22 59

• Taxi Gotti: 06 07 80 24 32

• Taxi Rosier: 06 17 77 45 58

Your pets are not accepted.

In the establishment there live a cat and a dog .

Minigrey 🐱 wanders freely in the garden but also comes to the Annex, to snuggle up by the fire.

She loves everyone, especially those who don't like cats. She's here because we love her, but that's just the icing on the cake, she hunts vipers on the property. My younger brother almost died from a viper bite.

Odette 's education 🐶 is not over. Encouraged by the signs of affection she receives as soon as you pass through the gate, she tends to show tons of them. I'm impatiently waiting for it to ripen and settle down.

Any partial or total cancellation (any modification) must be the subject of a request by email addressed to info@dodoetc.com

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CANCELLATION FEES

▪︎ between 7 and 0 days before: 100% of the amount of the stay

▪︎ between 30 and 8 days before: 30% of the amount of the stay

▪︎ In the event of an interruption of the stay, the entire agreed price will be collected

If you have taken out travel insurance , please contact Chapka on 01 74 85 50 50.

We are very happy to have a Travel Insurance partner.

Chapka is an insurance service that your travelers can take out at the time of booking.

How it works

When booking on the booking engine, the customer decides whether or not to take out insurance.

At what cost?

Chapka Assurance fees for the traveler are 3.7% of the accommodation amount of the reservation or a minimum of €5.

Fees are calculated only on the amount of the accommodation, not the entire reservation.

Guarantees and benefits for your traveler

- Cancellation for unforeseeable, external and justified reasons (including COVID-related illness)

- Interruption of stay, or late arrival

- Civil liability for holiday accommodation

- Anti-surprise resulting from a fraudulent transaction or non-compliance of the rented property

- Object forgotten in the rented property

- Unavailability of the rented property

- Replacement of keys following loss or theft.

- Loss, theft or damage to baggage

- Emergency veterinary costs

- Replacement of the vehicle in the event of breakdown, theft or material accident.

Prerequisites & Conditions - Insurance is available to European citizens worldwide and foreign EU guests only. - This option is only available for direct online bookings , as insurance must be paid at the time of booking.

- The customer acknowledges the purchase of the insurance and accepts the general conditions.

Fees Chapka's fees are 3.7% of the accommodation amount of the reservation or a minimum of €5. Fees are calculated only on the amount of the accommodation, not the entire reservation.

Find a summary of Chapka Assurance’s coverage by clicking here.

Find the general conditions (The Chapka partnership provides formula 3 to your travelers),by clicking here.

Contact Chapka Tel. : +33 1 74 85 50 50

TO KNOW :

What does bank card insurance cover?

Bank cards include insurance guarantees and assistance services which can be of interest in the event of a problem during your travels. However, these often do not exempt you from taking out good mutual insurance.

Travel: what insurance guarantees are included in your bank card?

The bank card therefore includes a series of insurance guarantees such as:

• Modification or cancellation of a trip.

• Plane, train or baggage delays. This includes, for example, hotel reimbursement if your plane is delayed.

• Guarantee for loss or theft of baggage.

• Civil liability for damage caused to a third party (note that this generally only works abroad).

What does credit card insurance cover: the differences between bank card models

The level of coverage of a bank card depends mainly on its range. Thus, we can mainly distinguish four levels of coverage:

• That of classic cards (Visa Electron, Visa Classic, Mastercard, etc.) which generally offer death-disability guarantee and an assistance service abroad (in the event of death, illness or injury, legal proceedings or repatriation).

• That of high-end premium cards (Visa Premier, Mastercard Gold, etc.) which also offer several insurances (cancellation, delay, loss, theft and damage to luggage, loss and theft of ski equipment, car rental, civil liability abroad, etc.) and assistance (health costs abroad, medical repatriation, assistance with onward travel, etc.).

• That of the high-end super-premium cards (Visa Platinum, Platinum Mastercard, etc.) which add the guarantee of theft of luggage at the hotel or in a rental vehicle, and offer higher reimbursement ceilings.

• That of high-end hyper-premium cards or luxury cards (Visa Infinite, MasterCard World Elite, etc.) which offer additional services (pet care, provision of an interpreter, assistance with administrative procedures, etc.). ) and much higher reimbursement limits.

So look carefully at the reimbursement limits applied to your bank card, which are very important, as are all the deductibles and cases of exclusion of guarantees that may be included in your contract. For example, credit card insurance guarantees can sometimes only be triggered if the trip does not exceed a certain number of days.

The card models (Visa, Mastercard, etc.) belonging to each of these four main families of bank cards have an almost similar level of coverage, but there may still be some differences.

For example, the Visa Classic card insurance does not cover mountain rescue and search costs, unlike the Mastercard. But it does, however, provide a deductible of €65 per night (over 10 nights maximum) for accommodation costs, in the event of an extension of stay for medical reasons without hospitalization, unlike its competitor.

Source: https://www.lesfurets.com/banque/guide/assurance-cartes-bancaires#voyage-quelles-sont-les-garanties-dassurance-incluses-dans-votre-carte-bancaire

Babies

• All children under 3 years stay free of charge for the use of baby cots.

To respect the calm of the guest rooms [ CMJN ], close to each other, babies and young children (up to 3 years old) cannot stay there.

In the studio [BOYFRIEND | CHARLOTTE | RHAPSODIE], we install a travel cot on request.

Children

• For older children (but too young to sleep alone in a neighboring room), i.e. up to 10 years old :

We have an extra bed but it doesn't fit perfectly in all accommodations. This is possible in the Rhapsodie gîte and possibly in the Black Room which can accommodate a bed without being too crowded. Installation of the bed costs €30 .

Breakfasts are optional at the usual rate.

Our guest rooms [ C | M | J | N ] accommodate 2 people .

Our studios [ BACHELOR | CHARLOTTE | RHAPSODIE] accommodate 2 people .

We do not offer triple, quadruple, quintuble family rooms... ONLY DOUBLE ROOMS

The maximum capacity in the establishment is 14 people.

CHECK-IN 🕓

The reception is open from 4 p.m. to 8 p.m. Accommodations are available from 4:00 p.m.

LATE CHECK-IN

If you plan to arrive after 8 p.m. , PLEASE NOTIFY US by SMS (or WhatsApp).

You will receive by return, information on how to enter the establishment and how to organize your breakfast the next day.

You will follow the arrows and everything will be fine...

CHECK-OUT 🕚

On the day of your departure, you can use your accommodation until 11:00 a.m.

With the exception of the Rhapsodie studio (which remains relatively cool even when temperatures rise) all our accommodation is equipped with air conditioning .

The Charlotte studio, with its glass roof, remains warmer... those who want 19° in July should not choose it.

TEMPERATURES IN CONDORCET

JANUARY 9th | -1°

FEBRUARY 11th | -1°

MARCH 15° | 3°

APRIL 19th | 6°

MAY 23° | 9°

JUNE 27° | 13°

JULY 31° | 15°

AUGUST 30° | 15°

SEPTEMBER 25° | 11°

OCTOBER 19° | 8°

NOVEMBER 13th | 3°

DECEMBER 10° | 0°

Source: NOAA

WHERE TO SHOP?

• MODÉNA Bakery - Condorcet (500m) Bread 🥖 & pastries - Fruits & vegetables - Press | 8:00 a.m. to 12:30 p.m. & 4:30 p.m. to 7:00 p.m. (closed Thursdays, except July-August)

• Bar Tabac LA CRÉMAILLÈRE - Condorcet (500m) Bar, tobacconist, small grocery store... last place to chat. 8:00 a.m. to 10:00 p.m. (closed Monday)

• Ferme Ode - Condorcet (2 km)Fruits, vegetables, olive oil...Papa's truffles...Vending machine open 6 days a week _8 a.m.-9 p.m.

• Organic bakery Pain d'épi - Les Pilles (2 km) ORGANIC bread & pastries - Fruits & vegetables

• Producers ' shop - Les Pilles (3km) After the tunnel.

• Supermarkets: Super U, Intermarché, Biosphere, LIDL... Nyons (8km)

To find out availability:

1. Go to the BOOK page

2. Enter your dates.

3. Let yourself be guided.

This is the ONLY information in real time!

The cottages have their own fridge.

In my fridge, I obviously put what I like and buy it wherever I want... I am independent.

Just, I don't bring my bottle of rosé ⎡purchased at Inter⎦, in the Annex 😉.

The rooms (CYAN-MAGENTA-YELLOW-BLACK) share a small common kitchen with refrigerator and microwave.

IS THERE A FRIDGE IN THE ROOM?

The studios each have their own refrigerator in their kitchen.

LINEN PROVIDED

Linen is ALWAYS provided, whatever the option chosen (bed and breakfast or gîte).

• Sheets (the bed is made upon your arrival).

• Towels in the bathroom (1 bath sheet and 1 guest towel per person, 1 floor mat)

• Household linen (dish towel)

Elis supports us in offering our guests impeccable quality linen in terms of comfort, aesthetics and hygiene. In its laundry, the teams carry out regular bacteriological checks to guarantee the quality and cleanliness of the linen.

CARRY YOUR POOL TOWELS because ours hate sunscreen!!!

LAUNDRY

A laundry room is accessible to those who need to "do a laundry".

• Washing machine

• Iron

• Ironing board

All accommodations have a LARGE DOUBLE BED!

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• QUEEN SIZE BED 160 X200CM BEDROOM J STUDIO CHARLOTTE

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• KING SIZE BED 180 X200CM CYAN ROOM LA GARÇONNIÈRE

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• KING SIZE XL BED 200 X200CM MAGENTA ROOM BLACK ROOM RHAPSODIE STUDIO

The massage room is located within the SPA.

Several practitioners share the space throughout the year... Each has their own identity and massage “card”.

Depending on your dates, one or the other is present.

Some book well in advance... some have slots on the big day (because they are already there for a treatment)...

BOOK MY MASSAGE

Booking a massage does not give access to the SPA.

GUEST ROOMS ( CMYK )

Daily cleaning is included in your service. If you would like your room made, please hang the sign on the door.

STUDIOS (Garçonnière, Charlotte & Rhapsodie) You are self-managed. For long stays, you collect clean towels at reception.

Before your departure, please ensure: _ Wash and put away your dishes as well as kitchen utensils. Empty the dishwasher for a quicker check. _ Sweep or vacuum the accommodation. _ Empty & throw away all rental trash in the container (keeping in mind selective sorting)

Any modification of reservation must be requested directly from our guest house, by email to info@dodoetc.com

CHANGE FEES

• between 7 and 0 days before: 100% of the amount of the stay

• between 30 and 8 days before: 30% of the amount of the stay

Nous acceptons les règlements par carte bancaire, par chèque, en espèces et en chèques vacances ANCV.

Vous souhaitez régler une partie en chèques vacances ANCV ?

Une fois que vous avez trouvé ce que vous voulez....Adressez-nous un mail à info@dodoetc.com avec :

• Dates de séjour (début-fin)

• Hébergement

• Nom

• Prénom

• Mail

• Portable

Je ferai la réservation à votre place.Avec la confirmation de réservation, vous recevrez un lien de paiement pour l'acompte de 30% qui validera définitivement la réservation.

Vous pouvez également régler en chèque vacances connect dès l'acompte.

Tous nos hébergements sont NON-FUMEUR. Il est interdit d'y fumer, même à la fenêtre! Des emplacements fumeurs sont prévus à cet effet, où des cendriers sont à votre disposition. Certains hébergements donnent sur une terrasse ou une cour, [CHAMBRE J | STUDIO 50 NUANCES | STUDIO CHARLOTTE | STUDIO RHAPSODIE] que vous pouvez choisir lors de votre réservation.

In Condorcet, parking is not really a problem 😉.

Private parking (unsupervised) is available free of charge to guests. It is located outside the establishment, 50 meters from the main entrance.

MINUTE DROP OFF: you can park in front of the establishment while you drop off your luggage.

Bicycles 🚲 can enter the establishment and park inside.

Motorcycles 🏍: only one accommodation welcomes motorcycles, the Charlotte studio. Its courtyard has access to the outside (90cm door).

Breakfast is served in the Annex, from 8:30 a.m. to 10 a.m., on individual tables.

It is always included in the price of the rooms [ CMJN ] and as an option, at €15 per person for the lodgings [ GARÇONNIÈRE CHARLOTTE RHAPSODIE ], and therefore to be reserved the day before (latest deadline).

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LATE CHECK-IN

If you do not arrive before 8 p.m. and want to have lunch the next day, we will send you a form to fill out and return by text message (or WhatsApp).

_ Selection of teas

_ American coffee, Double espresso, Latte macchiato, Capuccino

_ Pressed orange, fruit juice

_ Bread

_ Les Confitures de Mémé [Apricot lavender, strawberry tonka, Melon pastis, Gigérine...]

_ Lavender and Provence flower honey

_ Cereals [muesli, cornflakes, oats...]

_ Pastries

_ Fruit salad

THE SPECIALS

_ Scrambled eggs with bacon

_ Chocolate, caramel or just sweet waffle

_ Cold cuts

_ Assortment of cheeses

The outdoor swimming pool is open 24 hours a day. From 10 p.m., everyone just takes care to respect the calm.

The swimming pool is heated from May 1 to September 30 . The nights are cool in Drôme Provençale. Summer, from June to August, is generally hot during the day, with cool nights. For a multitude of reasons, this is very nice. (like not dying from heat in summer 🙃).

The swimming pool, on the other hand, below 25°C, is a bit average... well, it's mostly cold.

Sun loungers: There is one deckchair, sun lounger or deck chair per customer. Everyone finds their own. Tan in full sun. By the pool on my beach mattress from Marinette de Saint Tropez! She's so classy, Marinette. Read in the shade on my deck chair. Sleeping , on the enormous mattress of my wrought iron sun lounger.

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An outdoor shower is available. Those who love to slather on sunscreen can remove it before swimming and avoid sharing it with everyone else.

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Think about your pool towels. (ours hate sunscreen).

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Pool Dimensions: 9x4.5 meters Depth 140cm

From November 1 to February 28, it is possible to reserve 7 ACCOMMODATIONS for a weekend (from Friday 4 p.m. to Sunday 2 p.m.) or during the week.

• You have 7 accommodations and the Annex to meet you.

• Create your stay à la carte: breakfasts, pizzas, dinners...

• Access to the spa is under the usual conditions.

14 people max.

(Check availability, simply enter your dates on the BOOK page).

To find out the price of a stay, the only way to proceed is to enter the dates that appeal to you on the BOOK page.

(As long as you have not drawn your credit card, you risk nothing. Our prices vary considerably depending on the date).

Unless otherwise stated on the site, additional services (breakfast, access to the Spa , etc.) are not included in the price and are displayed separately.

The best price will always be “live”. We apply an automatic "surcharge" to reservations via OTAs (booking.com, Expedia, Hotel.com...).

Our charging station should be operational in May 2024. In the meantime:

• 22 kW charging station in Saint Ferréol Trente Pas, 2km away;

• 22 kW charging stations in Nyons, 8km away, opposite the Lavender Distillery.

• 50kW charging station in Vinsobres, 12km away, in the Camping Le Sagitaire car park.

BOOKING PROCESS

THE HOST makes his reservation via the electronic order form

accessible on the site in the BOOK DIRECT tab.

(No reservations by telephone, email or carrier pigeon 🤔).

• Search for stay dates.

• Selection of accommodation of your choice.

• Possible selection of one or more additional services such as breakfast (except when the service is included in the price mentioned in the previous point);

• Verification of the details of the reservation, its total cost, the applicable conditions of sale (general and specific);

• Provision of host contact details;

• Entering bank card data for payment of a deposit;

• Validation of the reservation.

• An acknowledgment email is sent to the host. It summarizes the contract offer, the services reserved, the prices, the total amount of the order, the conditions of sale relating to the selected rate, accepted by the host, the date of reservation made.

The reservation is deemed to have been made upon confirmation of the reservation and upon payment of the deposit online by credit card.

⚠ OTAs (booking.com, hotel.com, Airbnb...) have their own conditions.

What will I find in my bathroom?

SANITARY

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• SHOWER BLACK ROOM MAGENTA ROOM YELLOW ROOM STUDIO GARCONNIÈRE STUDIO CHARLOTTE STUDIO RHAPSODIE

• BEDROOM BATHTUB CYAN STUDIO RHAPSODIE

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EQUIPMENT

• Towels provided

• WELCOMING PRODUCTS SHOWER GEL | SHAMPOO | BODY MILK

• hair dryer

• Slippers

• Cotton and cotton swab set

THE OUTDOOR POOL

In the summer, the pool area is in the sun from 9 a.m. to 4 p.m. (approximately).

Some deckchairs benefit from the natural shade of the vegetation... except at midday when the parasol is essential.

The SPA (indoor swimming pool | sauna | jacuzzi | herbal tea room) costs €25 per person and requires reservation.

1 - You always reserve your slot online . Reservations are open to everyone, without possibility of priority, including non-residents. RESERVE YOUR SLOT (bottom of SPA page)

2 - On the big day, go to reception with your clean flip-flops in your hands . You don't go barefoot at the spa. We accompany you to show you everything.

3 - Access is 3 consecutive hours . 3 hours to be cool, to not look at the watch, to have time. The slots do not split.

4 - On site, you will find a shower , changing rooms, towels .

Booking a massage does not give access to the SPA.

CHAMBRE D'HÔTES [ C | M | J | N ]

• Petit déjeuner toujours inclus

• Aucune nourriture dans la chambre, (Pour manger sur place, vous utilisez la cuisine commune).

• Ménage quotidien sur demande

STUDIO [GARÇONNIÈRE | CHARLOTTE | RHAPSODIE]

+ cuisine, coin repas, terrasse privative

- Petit déj. en option

Consommables à prévoir! (Huile, Vinaigre, café, sac poubelle...)

- Pas de ménage quotidien.

The table d'hôtes... what a good joke!!!

Everyone told us it was deadly, but we thought we were stronger. Actually no, we're just like everyone else!

In the morning and evening, it's complicated.

We really had a blast (especially Philippe) during all these years playing in the restaurant. You were all super nice and motivating and we will never forget it.

Despite everything, for the moment, we are taking a “break”.

The right balance between your needs (or desires) and our courage 😉 Philippe is passionate about cooking. He would probably like to do just that, cook. Only here, me, in the service, I'm rubbish. After all these years, I still don't remember the grape varieties of the wine and I often ask the help of a man in the dining room to open the bottle😥. And then, at 8 p.m., I like to read a story to my son before he goes to sleep. I like the idea that if he is the reason for this reconversion, he will not become its first victim. I imagine that no one ever writes this kind of thing on their website looking for lots of customers... and that it might offend someone. I also think it's good to be honest.

Tous les hébergements ont une télévision.

Ceux qui souhaitent déconnecter ne sont pas contraints de l'allumer 🙃.

• SmartTV (pour diffuser directement vos contenus) et Netflix:

Chambre NOIRE

Gîte RHAPSODIE

The 4G network in Condorcet is not magical.

Free internet access is available throughout the property.